Welcome to Faniisa Ventures.
By using our website and purchasing our products, you agree to the policies outlined on this page. This combined document covers our Privacy Policy, Terms & Conditions, and Cookies Policy.

If you have any questions, contact us at: faniisaventures@gmail.com

Privacy Policy

 Information We Collect

We collect information to provide and improve your shopping experience. This includes:

Personal Information

• Name
• Email
• Phone number
• Shipping & billing address
• Payment details (processed securely via Paystack, never stored by us)

Automatic Information

• IP address
• Browser/device information
• Pages visited
• Cookies and usage data

 How We Use Your Information

Your information is used to:

• Process and deliver orders
• Send confirmations and shipping updates
• Improve website performance
• Respond to customer inquiries
• Send promotional messages (only if you opt in)
• Ensure secure and fraud-free payments

 Payment Processing (Paystack)

All payments are securely handled through Paystack.
We do not store card details.
Paystack processes your payment information according to its own security standards.

 Sharing Your Information

We will never sell your information.

We may share your data only with trusted partners:

• Payment processors (Paystack)
• Delivery/courier partners
• Website service providers (hosting, analytics)

They only receive what is necessary to perform their service.

 Data Security

We protect your information using:

• SSL encryption
• Secure servers
• Limited employee access
• Regular security reviews

While we do our best, no online system is 100% secure.

 Your Rights

You may request:

• Access to your data
• Corrections or updates
• Deletion of your information
• Removal from marketing emails

Contact: info@faniisa.com

 Children’s Privacy

We do not knowingly collect data from children under 13.

 Terms & Conditions

 Use of the Website

By accessing this site, you agree to:

• Use it only for lawful purposes
• Not attempt to disrupt or misuse the website
• Do not copy or steal content without permission

 Product Information

We strive to present accurate product descriptions.
However, colors, textures, or packaging may vary slightly due to natural ingredients.

 Orders & Payments

• All prices are listed in your local currency
• Payment must be completed before order processing
• Orders may be cancelled if an item is out of stock or if payment issues occur

Payments are processed securely through Paystack.

 Shipping & Delivery

Shipping timelines are estimates and may differ based on:

• Location
• Weather
• Courier delays
• Stock availability

We will notify you of any major delay.

 Returns & Refunds

Due to the nature of skincare products, returns are accepted only if:

• The product arrived damaged
• You received the wrong item

Requests must be made within 48 hours of delivery.
You may be asked to provide photos for verification.